(03) 331 6133

Terms of Trade

Beckenham Beauty & Medi Spa Terms of Trade


On-line Store
All products displayed are available for purchase in our on-line store, customers can rest assured that their details are protected by the latest security measures and that none of their payment details are stored on or offline.

Services
Please arrive 5 minutes before your appointment to fill out any applicable documentation, be aware if you arrive late your appointment will be shortened and full treatment price will be charged. It is the expectation of Beckenham Beauty & Medi Spa that the customer will advise the attending clinician of any medical conditions that may effect or compromise the implementation or result of the booked service. 

Consideration
In consideration for other clients of Beckenham Beauty & Medi Spa, we expect that the client will limit the distraction to those clients so as not to impair the ability for those clients to enjoy the relaxation our services provide such as children and cell phones etc.


Confirmation
Confirmations for booked services will be given via our SMS texting service which can be replied to via text only. Otherwise confirmation will be via phone. For missed appointments refer to our policy regarding Cancellations below.

Cancellations
24 hour notice is required to be given for any cancellation whether the service in question is booked on-line, by phone or in person. A fifty percent charge will be applied in 24 hours notice is not given. If the booked service is a voucher the voucher will be considered redeemed in full.
Cancellation of orders for product(s) ordered online can be made up until the order is shipped, from this point refer to the conditions of sale regarding returns. 

Discounts
Beckenham Beauty & Medi Spa offer group discounts. Groups bookings can be made for 4 - 8 people. There will be a maximum of four therapists on at any one time to ensure intimacy. Groups of four people and over receive a discount of 10% and receive a free bottle of bubbles to be enjoyed while receiving your treatments.

VIP Discount
Beckenham Beauty & Medi Spa offer a VIP discount, for $120.00pa the VIP Client will receive:
  • 10% discount off any service (not including products)
  • free back, neck and shoulder massage in the week of your birthday to the value of $55.00
  • we extend a 10% discount to a friend in the week of their birthday
  • complimentary glass of bubbles for them and their friend in the week of their birthday
  • the VIP customer will be "the first to know" of any up coming events or offers
Loyalty Programme
Beckenham Beauty & Medi Spa reward our clients by an in built loyalty program, for every $25.00 spent clinic wide you will receive one point. Points can be redeemed on the service specified by management, which will be changed monthly, club point services will be advertised via www.beckenhambeauty.co.nz. One point is equivalent to one dollar (NZD). Points cannot be redeemed for cash.

Capacity to Contract
Only customers 18 years and older are allowed to purchase products or book services from our website,

Pricing
All prices displayed on www.beckenhambeauty.co.nz are in New Zealand dollars and exclude GST. All prices are correct and valid at the time of publication. Beckenham Beauty & Medi Spa reserve the right to alter prices at any point and changes will be posted on this site. All credit card transactions are in New Zealand dollars. Products will not be dispatched until payment has been received.

Payment
Payment for products offered on our site is hosted by DPS secure payment solutions this system offers our valued customer a secure payment system.Payment can also be made by bank deposit to the bank account of Beckenham Beauty & Medi Spa, using you name and the order number as you reference details. 

Gift Vouchers
Gift vouchers are not redeemable for cash, but may be swapped for any other treatments offered on our menu. Gift vouchers have an expiry date but can be extended by one month only by arrangement with management.

Delivery
Delivery for on-line purchases of products offered on our site is via Courier Post and we offer an overnight service after the payment has cleared for main centres in New Zealand and a two to three day service for rural areas, extra charges apply for delivery to these areas. The previously mentioned delivery times are dependent on the customer providing valid and accurate delivery details at the time of purchase and products being in sock. In the case where our supplier has products on back order  we will be in touch via eamil and send overnight as soon as we recieve that product.

Beckenham Beauty & Medi Spa will only supply customer based in New Zealand and will not accept orders for customers outside New Zealand.

Returns
Beckenham Beauty & Medi Spa will make every effort to ensure your products arrive in perfect condition, should you have a problem with your order please contact us either via phone on 03 331 6 133 or via email to be.pampered@beckenhambeauty.co.nz and we will do our absolute best to correct the problem, however returns are at the discretion of the seller and by prior arrangement only. Delivery costs will not be refunded. Incorrectly ordered products will only be refunded if returned in saleable condition.

Privacy
Beckenham Beauty guarantees your privacy and your details will never be passed on to a third party, payment details are not stored on or offline. You will not be solicited by promotional information unless otherwise specified by you (by signing up to our mailing list or text out list).

Copyright
All content of this site is protected by copyright and cannot be used by anyone without written consent by Beckenham Beauty and Medi Spa.

Disclaimer
This Service provides general information about Beckenham Beauty & Medi Spa and the products and services we offer. The information contained in the Service has been prepared solely for the purpose of providing information about Beckenham Beauty & Medi Spa. Beckenham Beauty & Medi Spa reserves the right to change, delete or move any of the material on the Service at any time without notice.
Beckenham Beauty & Medi Spa shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Policy Changes
Beckenham Beauty & Medi Spa reserve the right to change any of the policies listed here without notice.

Contact Details


Beckenham Beauty & Medi Spa
Suit 4
140 Colombo Street
Beckenham Central
Beckenham
Christchurch 8023

Phn: 03 331 6 133

Email: be.pampered@beckenhambeauty.co.nz

Website: www.beckenhambeauty.co.nz


 

 



 

CUSTOMER SERVICE

Contact us
Returns
Delivery
 
   

CONTACT US

(03) 331 6133 

Suite 4, 140 Colombo St
Christchurch, New Zealand
 

OPENING HOURS

Mon & Tues  - 9.30am - 5pm
Wed & Thurs - late night 9:00am - 8:00pm
Friday           - 9.00am - 6.00pm
Saturday       - 9.00am - 5.00pm


Hours subject to change in winter months.

FACIAL TREATMENTS

La Clinica Facials
Firming lift
Anti ageing
Sensitive skin
GLY C refining peels
Rebalancing (Vitamin A)
Oily skin
Dermal planing
Dermal micro needling
 

IPL

Facial hair removal
Body hair removal
Skin Rejuvenation
Vein and Sunspot reduction
 
 

BODY TREATMENTS

Back, neck and shoulder massage
Half body massage
Full body massage
Guarana & green tea detox massage
Glycolic back facial
Italian body scrub
Italian body scrub with full body massage
 

TIPS & TOES

Manicures
Pedicures
File & Polish
Gel nail
 

PAMPER PACKAGES

Party package
Busy girls
Mother to be
Body beautiful
Aroma pamper
 

OTHERS

Eye treatments
Tanning
Tooth whitening
Waxing
Make Up